SAP FSM

About this role

Job Summary: We are seeking an experienced SAP Field Service Management (FSM) professional to design, configure, and implement FSM solutions that enhance field service operations. The candidate will collaborate with business and technical teams to deliver optimized service processes through SAP FSM and its integration with S/4HANA or SAP ERP. Key Responsibilities: Design, configure, and implement SAP FSM modules to support field service operations such as work order management, scheduling, dispatching, and mobile service execution. Integrate SAP FSM with SAP S/4HANA / ECC, SAP Cloud Platform, and other third-party systems. Customize service workflows, business rules, and forms based on customer requirements. Collaborate with functional teams to align FSM processes with Customer Service (CS) or SAP Service Cloud. Support FSM Mobile App configurations, ensuring smooth offline and online usage for technicians. Analyze business needs, prepare functional specifications, and coordinate with development teams. Perform system testing, user training, and post-go-live support. Troubleshoot and resolve FSM integration or process issues in production environments. Required Skills: Minimum 5+ years of experience in SAP, with at least 3 years in SAP Field Service Management (FSM). Hands-on experience in SAP FSM configuration, Mobile App customization, and Cloud Connector setup. Strong understanding of Service Call Lifecycle, Resource Scheduling, Planning Board, and Checklists. Experience in SAP Cloud Platform Integration (CPI) or SAP BTP for FSM integrations. Knowledge of S/4HANA Service, SAP Customer Service (CS), or SAP CRM Service. Familiarity with SAP FSM Analytics and Reporting tools. Strong analytical, troubleshooting, and client-facing communication skills.

Skills

• SAP
• ield Service Management
• FSM
• configuration
• Mobile App customization
• SAP Cloud Platform Integration
• S
• 4HANA